*Christmas Delivery Guarantee: Order by December 9 for guaranteed arrival in Canada & the USA. International, PO Boxes & remote/rural areas excluded.
**Canada Post Strike Update: Due to the Canada Post strike we are unable to ship to PO boxes within Canada.
All orders are processed within 2 to 4 business days after receiving your order confirmation email. You will receive another email notification when your order has shipped with tracking information.
Please note:
Some style hats are manufactured by hand and may take up to 10 days to ship.
Local pick up is available for customers in the Winnipeg and surrounding area. If you select this option, you will receive an email notification when your order is ready for pick up
Free Shipping promotion applies only to orders within Canada and the United States. Importing fees still apply, if applicable.
Duties & Taxes on International Orders
We’ve made international shopping easier! If you’re ordering from outside Canada, any tariffs, duties, and taxes will now be calculated and shown right at checkout—no surprises later. These charges are set by your country’s government and help your package clear customs without delays. While we don’t control these fees, we want to make sure your order arrives smoothly and hassle-free, with no extra fees at delivery.
You might notice your order shipping from North Dakota—this is just part of our shipping process through our broker. Since your order originated from Canada, duties and taxes still apply.
Import fees are not eligible for refunds
US Customers: Important Note on Canadian-Made Goods
Please remember that all our Canadian-made goods are exempt from tariffs under the Canada-United States-Mexico Agreement (CUSMA). CUSMA is a free trade agreement that allows goods made in Canada, the U.S., and Mexico to move across borders without tariffs, as long as they meet specific requirements, which Crown Cap does! This means there will be no importing fees on any
Canadian made styles.
How do I check the status of my order?
When your order has shipped, you will receive an email notification which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
